Payment Methods
At Infinity Esports, we strive to make all payments and transactions safe, convenient, and transparent for our players, members, and partners. The following outlines our accepted payment options, processing standards, and refund policies.
1. Accepted Payment Methods
We currently support secure, Malaysia-based online payment gateways for all transactions made through infinityesports.club.
- Online Banking (FPX): Supports instant transfers from all major Malaysian banks.
- Debit / Credit Cards: Visa and Mastercard payments accepted through our verified gateway partner.
- E-Wallets: Touch ‘n Go, Boost, GrabPay, and ShopeePay are supported where available.
2. Secure Processing
All payments are processed through a certified Malaysian payment gateway with SSL encryption and real-time verification. We do not store sensitive payment information such as card numbers or bank credentials on our servers. Your security is our top priority.
3. Confirmation and Receipts
Upon successful payment, a confirmation email or WhatsApp message will be sent to the registered contact within minutes. Please keep your transaction receipt or payment reference for verification purposes.
4. Refund Policy
Refunds are evaluated on a case-by-case basis in accordance with our Terms of Service. Requests must be submitted within seven (7) days of the transaction date, accompanied by proof of payment and reason for the request.
5. Failed or Pending Transactions
If your payment fails or remains pending, please verify your bank account balance, card limit, or e-wallet status. You may contact your payment provider or our support team for assistance in resolving issues quickly.
6. Contact & Assistance
If you experience any issues during or after your payment, please reach out to us via the following channels:
Email: contact@infinityesports.club
Support: support@infinityesports.club
Infinity Esports — Redefining the Arena—Together.
Last updated: October 29, 2025